Transactional FAQ's

How do I purchase Cash Chips and what are my options?

You can purchase Cash Chips from the Buy Chips Tab using any of the following deposit options:

Is it safe to carry out Banking transactions on Classic Rummy?

Purchasing chips at Classic rummy is 100% safe and secure. All information passed during the financial transaction is encrypted for security using 128-bit SSL.

I made a purchase, the amount got debited but is not reflecting in my Classic Rummy Account, what should I do?

In such cases you need to send an email to support@classicrummy.com or call us on 02250647322 and share the transaction details with us. Our 24X7 customer helpline will verify the transaction status with the Payment Gateway and do the needful. We can assure your money will never be misplaced as every transaction has a unique tracking ID.

What is the minimum deposit amount required to start playing cash games?

You need to make a minimum deposit of ₹ 50 to start playing cash games, though cash game tables start at ₹ 1 in points rummy and at ₹ 5 in other variants.

What is the maximum amount that I can deposit?

The maximum amount that you can deposit is ₹ 20,000/- per transaction. You can make multiple transactions if you wish. However, we request you to know your limits and play responsibly.

How many transactions can I do in a day?

There is no limit to the number of transactions you can do in a day. However, we request you to know your limits and play responsibly.

Contact Our Support

ClassicRummy support team is available round the clock 24x7 to give you the Best Rummy ExperienceTM. Connect with our customer support team from your registered email ID at support@classicrummy.com and share your concern or issue. Our representative will get back to you with a solution shortly.